However, I'm wondering how TeamViewer wants to know if I'm accessing friends' or family's systems or the private computer? The company admits that in some cases TeamViewer may incorrectly detect commercial use and restrict connectivity even though the user has not violated the license terms. Please see our Knowledge Base for an explanation of how we define personal use.

Connecting to your personal computer at home.

Helping or supporting friends and relatives.

Connecting to your company PC or server from your home office.

Assisting businesses or organizations, even on a voluntary basis.

Helping or supporting customers or colleagues at work.

The company then gives concrete case studies of what it considers commercial or private. If you regularly use TeamViewer in such environments, you will see the warning that you probably saw before you came to this page. TeamViewer includes various anonymous detection methods to check if the software is being used in commercial environments. However, we have taken measures to ensure that, without an appropriate license, our software is not used for commercial, and thus illegal activities. TeamViewer is offered free of charge to everybody for personal, non-commercial use – and most of our users play by the rules by purchasing a license if they intend to use TeamViewer for commercial purposes. On the website of Teamviewer there is an article It appears TeamViewer is being used in a commercial environment, where the manufacturer deals with the topic. If you you searche for the keywords: 'Teamviewer reports commercial use', you get some hits.

They all have the latest version installed – I suspect some 'trigger' in the software that triggers it.Ĭhristoph pointed out that many other people also feel the same way. Unfortunately no feedback or resetting of my two IDs (PC and Laptop) comes from them. I already contacted them via form and with the feedback (directly from the Teamviewer, see screenshot)…

Recently I have been accused via POP-UP window of using Teamviewer commercially and then I am immediately kicked out of the connection.Ĭurious is, that I only support my two parents (both almost 80 years old) via Teamviewer and that for quite a long time – so far there has never been such a problem. I have had a big problem with the Teamviewer for about 2 weeks … contacted me the days and told me about a problem he couldn't solve. Teamviewer falsely reports commercial use While commercial use requires a license, private use of this remote maintenance software is free of charge. The Teamviewer software can be used both commercially and privately.

How to use teamviewer for free